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A. Getting Started: Account Setup
Welcome to HelloProfit: Getting Started
Account Setup for New HelloProfit Members: Getting Started
HelloProfit Account Settings
How To Change the Time Zone in HelloProfit
Why change the time zone in HelloProfit
MWS Auth Token and Developer Access
How Do I Get my MWS Auth Token
How Can I Revoke MWS Authorization?
Additional Merchant Account
How To: Connect Seller Central to your new HelloProfit account
How to Switch Between Merchant Accounts
Merchant Accounts Outside Amazon.com
How To Add Another Merchant Account/ Can I have separate merchant accounts?
See all 6 articles
Main Menu Features
Merchant and Product Dashboard Setup
Customizing your Merchant or Product Dashboard
B. Merchant Dashboard
Merchant Dashboard Overview
VIDEO: Merchant Dashboard Overview
Third Party Fulfillment Orders
Discrepancy Between HelloProfit & Seller Central Business Reports
Full Price Sales Vs Total Sales
Dashboard: FBA, FBM & 3rd Party Fulfilled Orders
See all 8 articles
Merchant Options: Settings
How to Account for VAT?
How To: Change the Currency
How To: Update your email adress
How To: Reset your HelloProfit password
Gross Sales Figures
Estimated Net Profit
Estimated Amazon Payout
Custom Date Range
VIDEO: Custom Date Range
Product Stats: How To View The Refund Column
Why am I missing refunds I have in Seller Central
Where Are FBA Fees Displayed?
What are FBA Fees?
Why are my FBA Fees Incorrect?
FBA Fees: Sticker or Label Fee
Why is my Pick & Pack fee incorrect?
See all 7 articles
I Don't See My Sponsored Ad Cost
Sponsored Ads: How to Download
Sponsored Ad (Full Price Sale)
Sponsored Ad Spend Data Doesn't Match Seller Central
Sponsored Ad Cost: Why is my ROI negative
Orders: How to leave a note on an Order
How to: See the profit and fee breakdown in orders
Why Are My Customer Phone Numbers Missing On Orders?
Customer List & Orders List Overview
Product Dashboard Overview
VIDEO: Product Dashboard Overview
Why Are The Names of My Products Truncated?
Can I View Multiple Child ASINs' Data on the Product Dashboard?
Can I Delete Products from HelloProfit?
How To: View Your Product on Amazon, from a Link on HelloProfit
VIDEO: Product Options/Setup: Edit Product: Unit Cost, Inbound Shipping Cost, & Keywords
How to Bulk Import Product Costs
Can I Change the Cost of Goods? (COGS)
How Do I Edit HISTORICAL Unit Cost, Inbound Shipping Cost, FBA Fees, Weight Fees, Referral Fees?
Are Amazon Inbound Shipping Fees Auto-Calculated in HelloProfit?
Product List & Product Stats
Product List: How To Make Products Active or Inactive
VIDEO: Quick Inline Edit & Save for Product Unit Cost & Inbound Shipping Cost
I Can't See My Products
VIDEO: Product Stats
From Merchant Dashboard, Button on Product Tile Does Not Direct Me to Product Dashboard
See all 14 articles
Why does the keyword data display: N/A?
How To Add/Remove Keywords
Why is there no data in my Key Word Ranking Table?
How do I read the Keyword Data HelloProfit provides?
Keywords are Not Displaying on the Keywords Graph
See all 8 articles
Unit Session Percentage
What is Unit Session Percentage and Why is it Important?
How to Utilize the Unit Session Percentage Chrome Extension
Why does my Unit Session display 0.00%?
E. Product Genie
Product Genie Overview
Product Genie Overview
VIDEO: Payout Reports
I have Unmatched Transactions in My Payout Report
Obtaining Settlement Report Data from Amazon
I Am Missing Payout Reports
How to Enter Additional Expenses on a Per-Payout Basis Only
See all 10 articles
Campaign Reports (Sponsored Ads)
VIDEO: Find Your Sponsored Ad Spend and Keyword Profitablility
VIDEO: Campaign Reports
How To Upload Campaign Reports
What is the Campaign Reports section for?
Import Historical Data
Notification of Open Listings Report Availability
What reports does HelloProfit run in my Seller Central account?
How To: See the number of units sold every day for each product
How To Use Smart Search & Save Smart Searches
G. Upload Reports
Upload Campaign Reports
Upload large reports
VIDEO: How To Export & Download HelloProfit Data
How To Set the Properties of Images in Excel
Currency and Date Conversion for UK Market
How Do the Currencies Conversions Work on the Main Dashboard?
Sponsored Ad Data
Sponsored Ad Data Issues for European Marketplaces Other than the UK
J: Support/Trouble Shooting
I'm Not Receiving HelloProfit Emails
How Do I View My Ticket History?
How long does it take to address a ticket?
How To: Access open and closed tickets
Support Permission and Access to your Account.
Permission to access your HelloProfit account
Does HelloProfit have and affiliate program?
Why does my promotional data seem incorrect/delayed?
How is ROI Calculated?
How should I set up Amazon promotions for best integration & tracking on HelloProfit?
What are the Free Shipping Promos about? [Global Shipping Promos]
How To: Track Promotions
See all 9 articles
Recommended Browsers/ Browser Compatibility
What is the Best Browser for Using HelloProfit?
FBA Fulfillment Channel
Mastermind Group and Facebook Group
Does HelloProfit have a Facebook Group?
Accounting Software Integration and QuickBooks
Does HelloProfit Integrate with accounting software?
How Safe is My Data?
L. Billing, Cancellation and Refund Policy
How To Update Your Credit Card Details
How To View Your Subscription Information
Does HelloProfit Accept PayPal Payments?
Does HelloProfit offer discounts?
How To: Have one billing cycle with HelloProfit?
How To Cancel Your Subscription