To best assist you in troubleshooting your issues, you may notice that we ask for permission to access your HelloProfit account ONLY. In some cases we have to investigate the issue you may have. For faster service when creating a support ticket. Please notate in the ticket to support whether or not you grant permission. 


Please Note: HelloProfit is built for sellers and we realize that confidentiality is critical. We've built HelloProfit in an SSL secured environment: your data is SAFE. For complete security & privacy, even our support team requires your approval before logging in to assist you. And yes, you can export & download all of your HelloProfit data.